Elgin Family Dental, Inc.

Insurance

We believe dental care should be affordable to all families, which is why we are happy to accept a long list of PPO dental insurance plans from a variety of providers. When you use your dental insurance with us, we will make it as easy as possible to use your benefits. We will file the claim, handle the paperwork, and work directly with your insurance company to maximize your coverage. Just be sure to bring your insurance ID card when you come to see us!  

If you do not see your plan mentioned below, we’re happy to talk with you about your plan! Our team handles multiple plans every day and can answer your questions about how your plan will work in our office. Please call us at (512) 285-3322. Here are only a few of the PPO plans that we accept:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Frequently Asked Questions

At Elgin Family Dental, we use state-of-the-art digital x-rays. The images captured with our highly-sensitive digital sensors allows us to obtain better image quality with about 80 percent less radiation exposure than traditional film.

Many patients are surprised to learn that they are constantly exposed to background radiation on a daily basis. It is in the sun, the food we eat, the materials used to construct homes and buildings; you are even exposed to radiation when flying! The radiation to which you are exposed during dental procedures represents a minor contribution to the total exposure from all sources.

At Elgin Family Dental, we take your safety very seriously. To protect your thyroid and other areas at risk for exposure, we use a double shield that consists of lead-lined protection. Please talk to us about your concerns.

Digital dental x-rays are an essential diagnostic tool that helps our doctors detect conditions inside your teeth that would not be found during a visual exam. X-rays are extremely important for new patients because we need to determine the status of your oral health, and they give us a baseline so we can identify changes in the future that threaten your oral health. If a previous dentist has current x-rays, we may ask that you request copies for us.

If we recommend a new set of x-rays, it is because we need them to identify current conditions, evaluate the health of your gums, and monitor the growth and development of your teeth. Finding conditions in their early stages often results in less invasive and costly procedures. 

Digital x-rays are an invaluable source of information. We want you to feel completely safe with us, so please call if you have questions or safety concerns.

Our goal at Elgin Family Dental is to make sure your experiences with us are comfortable, pleasant, and stress-free. When planning for your first visit, start by contacting your previous dentist and ask them to send your digital x-rays to info@elginfamilydental.com.

The next step is paperwork! Please complete new patient forms before you arrive so you can get the most out of your time with your doctor. You can fill out forms through our website, but please do not use the Google browser because the forms are not compatible. You can also fill out the forms electronically, print them and bring them with you.

Additionally, you will need:

  • Your insurance card if one was issued.
  • Your driver’s license or other government-issued photo ID

If you are a dependent on an insurance plan, please have:

  • Insured’s name, address and phone number
  • Insured’s date of birth
  • Insured’s plan, Member ID# or SSN
  • Insurance Group Number
  • Insured’s employer

Please bring a list of all medications you are currently taking. Before your appointment, be sure to take any pre-medications as instructed by your physician.

If you have any questions about the information we need, please call us at (512) 285-3322. We look forward to welcoming you to your new dental home!

If you have difficulty using our website, please email us or call us at (512) 285-3322
View the ADA Accessibility Statement
Our main goal at Elgin Family Dental has always been to protect the health of our patients, our team, and our community.  In light of Gov. Abbott's executive order and direction from the TSBDE our practice is re-opening Monday, May 11, 2020 for all dental procedures, except dental hygiene.  At this time, dental hygiene is scheduled to open June 1st.  
  • If you have a scheduled appointment for dental hygiene, your appointment has been postponed.  We will be reaching out to each of you individually to reschedule.
  • Our online practice portal is always open.  You can log in at www.patientconnect365.com to access your appointments, office forms and documents.  You can also reach the portal under the "Patient Information Tab" on this website.
  • Our intentions are for our office to have normal M-Th office hours, but during this transition time, our  hours may be more fluid, so please check our office voice message for the latest hours
  • You will notice some changes in our office procedures, which will be sent to our patients before their appointment.